Returns & Exchanges
At Something Went Wrong, we believe your style shouldn't be a mistake, which is why we offer a hassle-free 30-day return window for all unworn apparel. If your order didn't meet your expectations, our streamlined process ensures you can find the perfect fit without the stress.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing